In the day and age of “mega stores,” we at Putnam Windows firmly believe that a family owned business offers clear advantages to the consumer.

One advantage of working with Putnam Windows, an independently owned company, is that we work directly with you the consumer.  As an established local business for the past 17 years, we are in a unique position to share our extensive knowledge gained through years of experience.  We are continually learning about new window technologies so that we can help you get the most out of your investment.  We have an expertise that ‘box store’ salespeople simply do not possess.  If issues arise, not only are we more knowledgeable, but you will be talking directly to the owner.  Instead of a ‘1-800 good luck policy’ for customer service, we strive for 100% customer satisfaction!  Impersonal mega stores do not encourage customer loyalty.  At Putnam Windows, not only do we actively promote customer loyalty, we rely on it and highly value your recommendations.

An often unknown or overlooked benefit of working with a family business is that we can actually offer  highly competitive pricing.  As an independent business owner, we have dealt with the same manufacturers for years and we receive their best discounts.  We at Putnam Windows make it a point to pass that along to our customers.  ‘Big box’ stores follow established pricing structures and cannot provide discounting flexibility.  Neither do they offer quantity discounts.  Come to Putnam Windows and we will say ‘yes’ to quantity discounting.

The single biggest perk of working with Putnam Windows is our expert installation.  ‘Big box’ stores cannot compete with our installers.  Mega stores normally sub-contract or refer out the work to others who may be inexperienced and/or operating on small profit margins.  Consequently, they rush and cut corners to make a profit.  When our men come out to the job, they are highly motivated and have a personal interest in the success of our company.  We take the time to perform the installation correctly.  In addition our window installers are also carpenters.  In the event we run across structural issues, such as rot, we can make repairs right away, thereby ensuring the completion of the job in a timely and efficient manner.  Our men are instructed to perform the job correctly even if there is an extra cost to us.

Let Putnam Windows be your family owned business resource for all your window needs.  Get the best advice, products and installation at the best price!  Call now: (845) 265-4382 or email us at info@putnamwindows.com